Attention Australian Beyonwiz Users

[IanSav]

Hi StephenH,

Your request for rationalisation of the "Trash" system has been added to the short list of things to be reviewed. Apparently EMC is now cloned into, and manageable within, the OpenATV context.

Keep an eye open for commits that should address your, and other people's, concerns.

Regards,
Ian.

[stephenh]

Thanks @IanSav

You scan files confirm that the Ten Network services have not been added to the lcndb file. To help us debug this issue can you please enable the scan debugging option and then perform a full scan and send me the debug log together with the lamedb and lcndb files as generated.

Tasks:

• "MENU > Setup > System > Logs Settings" set "Include DVB scan data" to "Yes".
• "MENU > Setup > Tuners, Scanning & Reception > Tuner Configuration" select each of the tuners and set them to your location "Australia" > "Sydney", I believe.
• Restart the GUI.
• "MENU > Setup > Tuners, Scanning and Reception > Automatic Scan" and run the scan and then return to live TV.
• Press DOWN to activate "Channel Selection" and check the "Terrestrial TV LCN" bouquet and see what you got.

If you get the services you expected then all looks good. If not, please submit the scan logs, the lamedb and lcndb files for analysis.

No change after doing the above procedure, logs enclosed.

Channel 10 No LCNs StephenH.zip

(62.06 KiB) 12-mal heruntergeladen

Your other encouraging replies to the Discrete On/Off Commands,Trash directory "non-alignment" and Skip Forward/Back (BW Version) Commands issues are noted and appreciated!

Couple of other minor matters I've noted, no big deal in the grand scheme of things but:

* Not getting any CPU or hard drive (in my case actually a cheapo 4TB Samsung QVO SSD) temperature monitoring. I could understand the SSD might be not capable, but I'm sure I used to get CPU temp monitoring on the stock firmware? Maybe there is another driver I need to install (he hopes) ?

* Over the last couple of weeks playing/troubleshooting, after a GUI Restart the U4 outputs 720p rather than 1080p - changing channels puts it back into outputting 1080p and it's all good after that. Just curious ... probably some odd HDMI hand-shaking behaviour? My output chain (for what it's worth) is:
Beyonwiz U4 => Denon AVR-X1800H => Sony 4K OLED TV (XR-55A95L)

Await your perusal of the logs with interest!

StephenH

[IanSav]

Hi StephenH,

The scanning issue is an odd one. According to the logs the signal from Ten Network was missing some signal data. We assume that you used an Automatic scan after setting your location to Sydney.

Is this failure repeatable? Nine Network had some broadcast issues in Melbourne yesterday, I wonder if Ten Network has issues as well.

Could you please run one more Automatic scan to see if you get better results today. If not, can you please set up the logging as before and please run a new scann but this time please set "Network scan" to "No" before the scan and see what happens. In any case, please send those new logs so we can analyse how the "Network scan" change affects the scan.

Regards,
Ian.

[stephenh]

The scanning issue is an odd one. According to the logs the signal from Ten Network was missing some signal data. We assume that you used an Automatic scan after setting your location to Sydney.

Is this failure repeatable? Nine Network had some broadcast issues in Melbourne yesterday, I wonder if Ten Network has issues as well.

Could you please run one more Automatic scan to see if you get better results today. If not, can you please set up the logging as before and please run a new scann but this time please set "Network scan" to "No" before the scan and see what happens. In any case, please send those new logs so we can analyse how the "Network scan" change affects the scan.

Thanks @IanSav, yes that was an Automatic Scan I did today after checking all 5 of my Tuners to Sydney, which they already were in any case. Yes, the failure is VERY repeatable so far. I'd already done a couple of Automatic Scans prior to the one I sent you the data from today in an attempt to fix it myself before pestering you, so it was definitely NOT a one-off glitch!

What I DO know is the issue didn't exist on stock firmware, and my reception setup/signal/strength hasn't changed in any way to my knowledge.

Curiouser and Curiouser?

I'll send you a run with Network Scan set to "No" as soon as I can find another family-friendly window. I'm not even sure what turning that off does?
I'm thinking I may also do a run just on the internal tuners with the external USB PlayStation dual tuner disconnected just on the off chance that makes a difference?

Cheers,

StephenH

[IanSav]

Hi StephenH,

Thanks @IanSav, yes that was an Automatic Scan I did today after checking all 5 of my Tuners to Sydney, which they already were in any case. Yes, the failure is VERY repeatable so far. I'd already done a couple of Automatic Scans prior to the one I sent you the data from today in an attempt to fix it myself before pestering you, so it was definitely NOT a one-off glitch!

What I DO know is the issue didn't exist on stock firmware, and my reception setup/signal/strength hasn't changed in any way to my knowledge.

Curiouser and Curiouser?

There is good news/bad news here. The fact that it is repeatable means that we have a test bed to look for a fix. The bad news is that the code has been quite stable for all the users I know in Melbourne.

I'll send you a run with Network Scan set to "No" as soon as I can find another family-friendly window. I'm not even sure what turning that off does?
I'm thinking I may also do a run just on the internal tuners with the external USB PlayStation dual tuner disconnected just on the off chance that makes a difference?

While this area is not my speciality, I believe that setting "Network scan" to "No" will stop the tuning code for looking for the data it couldn't find from the Ten Network. If the scan works then it gives us an area of the code to study. Taking all the external tuners offline and running a normal scan will also help narrow down the issue.

Thank you for working with us to identify the issue.

Regards,
Ian.

[IanSav]

Hi StephenH,

I have checked the OpenATV tuning data for Sydney against the Beyonwiz tuning data for Sydney and they are identical.

We ran comparative scanning tests for my location in Melbourne to compare my tuning logs with the logs you provided. I only scanned on a single internal tuner. (As all the services are the same there is no need to run the same scan on multiple tuners.) My Melbourne scan data fully checked out. There were anomalies in your Seven Network and ABC scans as well as the issue with Ten Network. Only the Nine Network and SBS scanned without issues.

Can you please tell us from which transmitters you are receiving your broadcast signal? Would you happen to know the exact channels/frequencies that you are receiving for each of the networks at your location?

Regards,
Ian.

[stephenh]

I have checked the OpenATV tuning data for Sydney against the Beyonwiz tuning data for Sydney and they are identical.
There were anomalies in your Seven Network and ABC scans as well as the issue with Ten Network. Only the Nine Network and SBS scanned without issues.

Hi @IanSav

What can I say? All seems sweet from where I'm sitting, except for the minor issue of the missing TEN LCNs.
Apart from that and you saying that only Nine and SBS were without "issues" I would have lived on in total ignorance.
But I can't say I ever re-scanned on the stock firmware so maybe it had the Ten LCNS from years ago when the trusty DP-P2 got replaced?
Signal strength/quality appears to have not changed on the U4 "meters" but I'm aware antennas degrade over time, take lightning hits etc so I guess that can't be ruled out - I'm just not seeing anything else that would get me thinking about getting a tech out. No pixellation or drop-outs. I also have some HDHomerun Tuners running off the same feed that similarly perform very well. In fact that's where I do the bulk of my FTA viewing nowadays. I know none of that is conclusive however, just deepens the mystery!

I note that the Ten LCNs all appear as "0" in OpenWebIf now since recent build, which I guess confirms something?

Can you please tell us from which transmitters you are receiving your broadcast signal? Would you happen to know the exact channels/frequencies that you are receiving for each of the networks at your location?

Bit confused as I would have thought all the frequency/channel data was in the logs?
Antenna is pointed towards the main Artarmon/Gore Hill VHF transmitters and what I see in the OSD for each channel confirms that, based on a list I found from a bit of Googling. Is that what you meant?




And the logs from this morning's Scan, with Network Scan set to "No" as requested. No change to the issue after the Scan.

Channel 10 No LCNs StephenH 2024-09-25.zip

(47.35 KiB) 12-mal heruntergeladen

Cheers,

StephenH

[IanSav]

Hi StephenH,

Sorry for the delays in responding, I am working on multiple things at the same time. (Today Samba configuration was receiving our attention. The good news is that hopefully a new Samba configuration will be introduced in the next few days. The new configuration will be secure by default but a new smb-local.conf file will allow users to weaken the security to allow older devices to also work.)

Thanks for the extra data and your ongoing assistance in addressing this issue. The data confirms and matches the data we were expecting.

Can we please try the back to basics test we discussed previously. With the extra logging still enabled would you please remove all the USB tuners leaving only the internal tuners. Restart the receiver and then run an Automatic scan. For the Automatic scan please set the following:

• Clear before scan => Yes
• Network scan -> No
• Scan Tuner X (DVB-T) Sydney (Australia DVB-T) -> Yes (Where X is the first available tuner that offers the choice for a Sydney DVB-T scan.)
• Set all other tuners to No

Run the scan and report your results. If the scan works as expected we have a starting point to identify the issue. If the scan does not work then I wonder if there is a reception / interference issue coming into play.

I await your next update.

Regards,
Ian.

[stephenh]

Run the scan and report your results. If the scan works as expected we have a starting point to identify the issue. If the scan does not work then I wonder if there is a reception / interference issue coming into play.

Hi @IanSav , latest Scan data enclosed, no change to outcome.

Cheers,

StephenH

Channel 10 No LCNs StephenH 2024-09-28.zip

(42.95 KiB) 15-mal heruntergeladen

[kw_broadens]

Apart from the bouquet management issue, if the channel search and numbering code now working correctly?

Hi Ian,

Sorry for the delayed reply ... been away for a while. Yes, all working fine for me.

Ken.

[kw_broadens]

Please update your receiver. The updated OpenWebIf has been published and you will now see the LCNs exactly as they appear in the rest of the UI. Your weaker and duplicated services will now show their 350+ LCNs.

Hi Ian,

I updated just now, and can see LCNs are now showing on the services I have added to a bouquet (in the lower-right of the Bouquet Editor window), but they do not show on the list of scanned services, which is where I really need them to know which one to pick to move to a bouquet.

Also, strangely the ABC services all show "0" for the LCN.

Ken.

[IanSav]

Hi Ken,

Can you please follow the most recent instructions I gave to StephenH and send me the diagnostic data.

Regards,
Ian.

[IanSav]

Hi StephenH,

Ouch! That is not the update I wanted to hear.

The data in Sydney is practically identical as to what I see in Melbourne. I can't get the code to fail you it fails for you every time. I am at a loss to work out what may be different. Jbleyel will take a look at the latest data to see if he can spot any issues. (He has my data as a comparison.)

You mentioned that you also have a HDHomeRun tuner. Do you happen to have the "TransEdit" diagnostic software on your PC? This software can capture a more detailed view of the transmission so we can try and work out what is going on. I have a commercial version of the software so, unfortunately, I can't give you a copy.

I know this would be a pain, but I wonder what would happen if you returned to the Beyonwiz firmware and tried the scans again. If you are prepared to run this test please provide the logs so that we can compare what is happening.

Regards,
Ian.

[stephenh]

Ouch! That is not the update I wanted to hear.

@IanSav And likewise your reaction is not what I wanted to hear either ... and here's me thinking it would be a trivial fix for a man of your talents!

The data in Sydney is practically identical as to what I see in Melbourne. I can't get the code to fail you it fails for you every time. I am at a loss to work out what may be different. Jbleyel will take a look at the latest data to see if he can spot any issues. (He has my data as a comparison.)

I'm not sure who that is but I'm guessing he's the Bee's Knees/Gun Shearer ?

You mentioned that you also have a HDHomeRun tuner. Do you happen to have the "TransEdit" diagnostic software on your PC? This software can capture a more detailed view of the transmission so we can try and work out what is going on. I have a commercial version of the software so, unfortunately, I can't give you a copy.

I do have a few HDHomeRuns. The U4 has pretty much shifted into being the backup DVR, pending it's expected demise. I fett I needed to have a Plan B. Nevertheless I still have a soft spot for old style hardware, having had a couple of Topfields, then DP-P2 and finally the U4. My "daily driver" now is mainly Channels DVR server software with multiple HDHomeRun tuners and Apple TV 4K as main front end.

I spend 97% of the time in macOS, 2-3% in *nix and less than 1% in Windows, but I do have a Windows 11 Bootcamp partition and VM I can fire up if needed, which it rarely is, so no I don't have TransEdit, which from what I can gather needs a paid version of DVBViewer Pro, which has no native macOS version. Would the "Trial" version suffice for a quick test?

I know this would be a pain, but I wonder what would happen if you returned to the Beyonwiz firmware and tried the scans again. If you are prepared to run this test please provide the logs so that we can compare what is happening.

I'd be willing to give it a go - I'm assuming if I did an Image Backup in OpenATV I could then do a quick restore back to my current state?
Would I need to move the backup off the box? Any other words of wisdom to make it less painful?

Maybe I'll feel so comfortable back there on the stock FW I won't want to come back to the Dark Side?

Cheers and Thanks,

StephenH

[IanSav]

Hi StephenH,

Jbleyel is another developer with whom I closely work. He is more familiar with the C++ parts of the Enigma2 code. He has also been working on this issue. At this point we are looking at adding some debugging code that can be run when you perform a scan to see if we can get a better handle on the issue.

We believe that the Python code I recently changed is working correctly. The tests you ran where you removed all USB tuners and simplifying the scan showed that the issue was not in that part of the code. The C++ code appears to be running correctly for me in Melbourne. It is this code that we suspect is having a problem in Sydney. The test code should tell us more.

I suspect that TransEdit is not deactivated after the trial, but I am not sure. I thought this might be helpful to capture the raw data being sent out by the Ten Network. The idea behind reverting to the Beyonwiz firmware was to see if the U4 still had LCN issues. At the moment Jbleyel is comparing the appropriate Beyonwiz code with the OpenATV code to see what may be different.

I am also trying to come up with more test plans to help get the issue resolved. To save your time and effort, please wait for another update from me before doing anything more to identify the issue.

Regards,
Ian.

[IanSav]

Hi StephenH and others following the tuning issue,

A few posts between StephenH and myself have been removed from this thread for the protection of our privacy. The discussion was to facilitate a private chat area where we will be giving StephenH some diagnostic firmware to try to find and then fix the tuning issues StephenH is experiencing.

We will update the thread when the testing is complete and we have an answer for you all.

Regards,
Ian.

[kw_broadens]

Can you please follow the most recent instructions I gave to StephenH and send me the diagnostic data.

Hi Ian,

* Ran software update (at 29/09/2024 23:30 AEST)
* Enabled debug logs including DVB scan data
* Configured tuners A, B and C to Australia/Wollongong
* Ran automatic scan with Network scan: No
* All expected channels found, but ABC provider shows 0 for LCNs

20240930-Ken.zip

(20.79 KiB) 7-mal heruntergeladen

Transmitters are at Brokers Nose Wollongong, channels 40-44:
40 - 613.5 MHz - 9 Regional
41 - 620.5 MHz - ABC
42 - 627.5 MHz - Prime 7
43 - 634.5 MHz - 10 Regional
44 - 641.5 MHz - SBS

Ken.

[IanSav]

Hi Ken,

If your scan data shows similar attributes to StephenH's data we may ask you to join us in running the test firmware. I will let you know.

Regards,
Ian.

[jbleyel]

Hi StephenH, hi Ken,

can you please run a scan using a Beyonwiz Image and provide the debug log.

Thanks

By the way, network scan switch must be ON to get the LCN's, the previous info was wrong.

[stephenh]

Hi StephenH, hi Ken,

can you please run a scan using a Beyonwiz Image and provide the debug log.

Thanks

By the way, network scan switch must be ON to get the LCN's, the previous info was wrong.

@jbleyel @IanSav as I am still a newbie on OpenATV could you please outline the steps to backup and restore my OpenATV firmware/settings state after the requested Beyonwiz test? Specifically I can see there is a Backup Image option but unsure where to back it up to. Default seems to be "internal" to the box. Do I need to point it to some external storage? That is, will loading the BW stock firmware delete the OpenATV backups?

Cheers,

StephenH