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17.09.2023, 14:21 #1
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Problem with setting the "Parental lock" function in Open ATV 7.3
Hello everyone.
I am writing from Poland and the translation is done via an online translator. I have a problem with setting the "Parental lock" function in Open ATV 7.3
When I set a lock on a specific group of channels, it works and the system asks me to enter the security pin. But when I unplug the tuner and then turn it back on, the lock stops working.
This is a common problem here and I don't know if anyone has reported it yet.
Please help.
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17.09.2023, 16:23 #2
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Box 1:Vu+ Zero 4KBox 2:Vu+ Solo SE V2Box 3:Formuer F4-TURBOHi.
What exactly do you mean by the act "when I unplug the tuner" ?
I don't know what you mean at all.
Do you mean the standby mode of your entire set-top box ? So switching the set-top box from/to Standby mode ?
Or do you mean pulling the external DVB-S2(X) tuner module out of the set-top box?
Or do you mean some kind of "deactivation" of the DVB tuner in the system configuration (via the GUI MENU).
How exactly is the parental lock configured ? I'm specifically asking about the feature that allows you to keep a PIN-code valid for some time. Then, for example, for 60 minutes after entering the PIN, it is no longer necessary to enter the PIN again. After 60 minutes, it will be necessary to enter the PIN again if you switch to a parental channel. But it can also be set so that the PIN will always be required - at every single attempt to switch the parental channel ("black" channel - protected with a PIN code).
Btw, what set-top box are you using (manufacturer + type) ? This is also sometimes important to mention.Formuler F3 (BCM 7362-A0, 2x 750 MHz, mips)
Formuler F4 TURBO (BCM 7362-5, 2x 750 MHz, mips)
Vu+ Solo SE V2 (BCM 7429, 2x 1300 MHz, mips)
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17.09.2023, 19:13 #3
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ThemenstarterI have an Octagon SF8008.
If I turn on the parental lock, it works on the program groups I have selected until I turn off the tuner's power.
Before turning it off, it blocks programs correctly, but when I turn the tuner off and on, the lock stops working.
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17.09.2023, 19:20 #4
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Box 1:GB Q4K-SC / UE4K-SC / UE4K-CBox 2:GigaBlue Q-SSC / Q+-SSCBox 3:DM900uhd-SS / Vu+DuoBox 4:ZGemma H7/H9 SF8008Box 5:diverse andere . . .Turning ON/OFF only with the remote. Menu -> power off.
Do not cut the Power via backside switch. These switches are not made for often usage, and will break soon. And also switching off with that switch does not save the settings - as you can see.Geändert von Papi2000 (17.09.2023 um 19:22 Uhr)
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17.09.2023, 19:29 #5
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ThemenstarterBut I turn off all power to the TV, tuner and Wi-Fi modem at night.
The parental lock is set to play recorded videos from the disk - it works even after the power is turned off, but it stops working on selected channels. I don't understand it, I think it's a software bug.
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17.09.2023, 19:30 #6
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Box 1:Vu+ Zero 4KBox 2:Vu+ Solo SE V2Box 3:Formuer F4-TURBOThe therm tuner usually refers to the DVB-tuner module itself, embedded or based in the set-top box (inside, as a hardware element).
The correct name for these devices, designed to receive (also) satellite radio-signal reception, is, for example, a set-top box. Linux devices are very universal - just like a set-top box. For example, you can also watch movies there that you have stored on NAS storage or on a PC in your LAN network.
Parental lock should always work in all modes:
- when you use deep sleep
- when you completely turn off the power supply of the set-top box
- when you switch the set-top box to standby mode (it's actually something like sleep with low electricity consumption and with the DVB tuner suspended + automatically with the TV turned off, usually via HDMI-CEC)Formuler F3 (BCM 7362-A0, 2x 750 MHz, mips)
Formuler F4 TURBO (BCM 7362-5, 2x 750 MHz, mips)
Vu+ Solo SE V2 (BCM 7429, 2x 1300 MHz, mips)
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17.09.2023, 19:41 #7
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ThemenstarterSo why doesn't it work for me? Could it be a problem that there is a different skin than the standard one?
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17.09.2023, 20:12 #8
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Box 1:Vu+ Zero 4KBox 2:Vu+ Solo SE V2Box 3:Formuer F4-TURBOThat's hard to judge.
Turn on the DEBUG function via the OpenATV GUI-MENU. Restart the set-top box. Then trigger an error on your set-top box (run the problem thing, which doesn't work). Connect to the set-top box from your PC using an FTP connection (in your LAN network). Get the last debug log file from the "/media/hdd/logs" folder and upload it here to the discussion. You can also delete some data in the file - sometimes the log file contains private information and data. For example, leave only the last 100 or so lines there. Then some developer from the ATV team will look at this file and there should be an error or parental lock attempt. However, if you use full reboot and not standby mode, then you have to upload all created debug log files (when Enigma2 is restarted, it always creates a new debug log file).Formuler F3 (BCM 7362-A0, 2x 750 MHz, mips)
Formuler F4 TURBO (BCM 7362-5, 2x 750 MHz, mips)
Vu+ Solo SE V2 (BCM 7429, 2x 1300 MHz, mips)
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19.09.2023, 11:22 #9
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Box 1:Vu+ Uno 4K SE (OpenATV 7.0)Box 2:Vu+ Duo 2 (VTI 15)The important question is how you turn off the box...
You must never just plug the circuit to power off the box.
The box always must be cleanly shotdown using the power menu.
It if is not shutdown the settings are not saved to disk.
This is the reason why the parentol lock settings are missing after power off.
If you don't shutdown the box cleanly you must live with the consequences...
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