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  1. #1
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    Problem with audio

    hI and happy new year

    to openATV TEAM

    i have got a problem with audio on channels from Swedish and Norwegian channels that are lokal / district transmition
    I have the new DUO 4K box and the problem is that i get only no audio on this channels

    i mean there should be AC or MPEG audio other boxes like Ultiomo 4k or octagon sf4008 the audio is there

    can this be fixed please

    thank you

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  2. #2
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    Some with my SF4008 box on Intelsat 68,5°east.

    ACCESS TV has AAC-HE and no audio.
    Any solution ?

  3. #3
    Senior Mitglied Avatar von s3n0
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    Hello !

    People ! You must always provide the following information when reporting this error with a problem of audio in the satellite stream:

    - name of the satelitte channel (A/V stream) where audio does not work ?
    - which set top box exactly (manufacturer and type) ?
    - which version of OpenATV firmware ?
    - tried to change the audio downmix ? or tried to switch the alternate audio track ? (audio menu = press the yellow button on the remote control when you are watching the chanel)

    It would also be ideal to turn on the DebugLOG (via OpenATV MENU), reboot the box, then switch to the channel that works, then the channel that does not work and send the generated DebugLOG file from the set top box: /home/root/logs/
    Geändert von s3n0 (06.01.2019 um 10:39 Uhr) Grund: station > channel
    2x Formuler F3 @ OpenATV 6.2
    1x Vu+ Solo SE @ OpenATV 6.2

  4. Thanks Papi2000 bedankten sich
  5. #4
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    @S3n0 you are right, my mistake

    Ok the channels i have problem with are on Thor 1 west and are cannels that send Local programs.


    this is the first frequency on Thor 1 west and is for the Norwegian channels, here we have main channels and some channels that are based on NRK but they have local news and programs send time

    10716 H DVB-S SR 24500 FEC 7/8

    11216 V DVB-S2 SR 25000 FEC 3/4 this frequency is for the Swedish channels

    i have Vu+ DUO 4K that i have this problem with.

    I allso have Octagon sf4008 4K and here this channels work with no problem

    Usin OpenATV 6 now, but tested with Openpli, BlackHole image to, so for me seems there is a driver problem or some kind of software problem i cannot explain

  6. #5
    Senior Mitglied Avatar von s3n0
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    Hi again. Sorry, I do not understand. Which is exactly the channel?

    And what about this? At least you can write about AUDIO-MENU if you tried to change it.

    Zitat Zitat von s3n0 Beitrag anzeigen
    - tried to change the audio downmix ? or tried to switch the alternate audio track ? (audio menu = press the yellow button on the remote control when you are watching the chanel)

    It would also be ideal to turn on the DebugLOG (via OpenATV MENU), reboot the box, then switch to the channel that works, then the channel that does not work and send the generated DebugLOG file from the set top box: /home/root/logs/
    2x Formuler F3 @ OpenATV 6.2
    1x Vu+ Solo SE @ OpenATV 6.2

  7. #6
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    Hi again

    this are the channels i have problem with


    Swedish channels , only local program scheduele have problem, main channel have audio normaly

    SVT 1 Norrbotten Teletext
    MPEG-4
    Conax 7555 1555 3755 Swe AAC O Andersson
    180522
    SVT 1 Västerbotten Teletext
    MPEG-4
    Conax 7556 1556 3756 Swe AAC O Andersson
    180522
    SVT 1 Västernorrland Teletext
    MPEG-4
    Conax 7557 1557 3757 Swe AAC O Andersson
    180522
    SVT 2 Småland Teletext
    MPEG-4
    Conax 7561 1561 3761 Swe AAC O Andersson
    180522
    SVT 2 Skåne Teletext
    MPEG-4
    Conax 7562 1562 3762 Swe AAC O Andersson
    180522
    SVT 2 Gävleborg Teletext
    MPEG-4
    Conax 7563 1563 3763 Swe AAC O Andersson
    180522


    This is the Norwegian channels,

    NRK 1 Nordnytt Teletext
    MPEG-4
    Conax 210 7856 1856 3856 Nor AAC N Schlammer
    160529
    NRK 1 Nordland Teletext
    MPEG-4
    Conax 211 7857 1857 3857 Nor AAC N Schlammer
    160529
    NRK 1 Midtnytt Teletext
    MPEG-4
    Conax 212 7858 1858 3858 Nor AAC N Schlammer
    160529
    NRK 1 Møre og Romsdal Teletext
    MPEG-4
    Conax 213 7859 1859 3859 Nor AAC N Schlammer
    160529
    NRK 1 Vestlandsrevyen Teletext
    MPEG-4
    Conax 214 7860 1860 3860 Nor AAC N Schlammer
    160529
    NRK 1 Rogaland Teletext
    MPEG-4
    Conax 215 7861 1861 3861 Nor AAC N Schlammer
    160529
    NRK 1 Sørlandet Teletext
    MPEG-4
    Conax 216 7862 1862 3862 Nor AAC N Schlammer
    160529
    NRK 1 Østafjells Teletext
    MPEG-4
    Conax 217 7863 1863 3863 Nor AAC N Schlammer
    160529
    NRK 1 Østnytt Teletext
    MPEG-4
    Conax 219 7864 1864 3864 Nor AAC N Schlammer
    160529
    NRK 1 Østfold Teletext
    MPEG-4
    Conax 218 7865 1865 3865 Nor AAC N Schlammer
    160529
    NRK Tegnspråk
    MPEG-4
    Conax 221 7866 1866 3866 Nor AAC N Schlammer
    160529


    Offcourse i have try to change the audio in menu, but still no change and no audio


    thank you, and i hope some one from OpenATV image reads this and have alook at it if possible, or lett me know what to do.

    Just wondering will the APID make any diference if i add it manualy ??

  8. #7
    Senior Mitglied Avatar von s3n0
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    I do not know if it will help. Please try recording a few seconds from stream to flash drive. A ".ts" file will be created. Please upload this file to the internet and attach it to the discussion. Try to play the recorded stream on your PC (for example, in a VLC player). But it does not help. I'm just curious what format your stream has.
    2x Formuler F3 @ OpenATV 6.2
    1x Vu+ Solo SE @ OpenATV 6.2

  9. #8
    Anfänger
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    Streams have TS format and they have audio normaly

    20190109 1650 - NRK1 Østfold - Husdrømmer.ts
    20190109 1651 - SVT1 Väst - Hemma igen.ts

    So the Audio is there but on recordings, when play live tiv there is no Audio for some strange reason

    The thing that i have noticed is that channels that have AC3 and AAC plays audio only on AC3, but there is no audion on channels with AAC

    On the audio menu i get AAC-HE and i cannot change this to only AAC or some other audio


    is very anoyning acctualy and must be fized, but im not able to fix this my self and that is why i ask here for help :-)

  10. #9
    Senior Mitglied Avatar von s3n0
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    But I wanted to test your stream with myself in VLC Player. If the audio in recorded stream works in VLC-Player and if the codecs (for example, done with - MediaInfo download | SourceForge.net) are compatible with your device, the error is then probably in the drivers - i.e. error of the driver author (error of the manufacturer of your device).
    2x Formuler F3 @ OpenATV 6.2
    1x Vu+ Solo SE @ OpenATV 6.2


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