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  1. #1
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    ReceiverDanke

    AzBox Premium HD with ATV 5.1/5.2 changing channel problem....

    Decoder: AzBox Premium HD + 2GB DOM
    Image: OpenATV 5.1/5.2

    I have a problem with version 4.2 and earlier versions of 5.1, I never had before: when you switch channels, especially from HD to SD channels, this does not appear. I noticed that the resolution remains locked as the HD channel and in video there is no picture, nor hear the sound. However, if I access the decoder via WebIf the channel seems to be reproduced correctly.

    Sometimes, if I go back to the previous channel and redo the change the resolution is correctly set to 720x576 and the channel is displayed correctly.

    I tried to change the automatic resolution settings, but without solving the problem. In previous versions of OpenATV during installation, I always set up in 1080p mode and "multi" as refresh rate, without ever encounter this kind of problem. At the time I re-installed a Version 5.1 of September 2015, and it seems to work better, but I would like to understand what they have the most recent versions 5.1 and 5.2 that cause the problem.

    Thank you

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  2. #2

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    ReceiverDanke
    Box 1:
    Octagon SF3038 SST
     
     
    Box 2:
    Azbox ME
     
     
    Hi,
    can you please provide a debug log when this happens?
    you can find instructions here: http://www.opena.tv/howtos/52-log-fi...html#post33949
    Are those FTA (unencrypted channels) ?

    I think I know what is happening, (on my Azbox ME), but need some logs from other Azbox models to confirm.

    Also , IF you had Astra or Hot Bird Radio channels in your bouquet, I would ask you to log some of them...
    e.g. Hotbird 12188 v, . RMF Classic
    RADIOS auf Astra 1 10847 v :Radiolé auf Audiokanal 6

    (as they are the reason for the original change , what affects the Azbox channel switching..) And the affected Radio channels weren't paying before or after the change.. so we may as well revert that to get channel switching back.

    Und nochmal auf Deutsch,
    Wenn jemand Probleme mit Bild Freezern beim Umschalten zwischen unverschlüsselten Kanälen hat, dann bitte Debug log posten.
    Anleitung her: http://www.opena.tv/howtos/52-log-fi...html#post33949

    Wer Astra / Hot Bird Radio Sender im Bouquet hat, bitte melden , ich hätte gerne Logs beim umschalten einiger Spanischer Astra und Polnischer Hotbird Sendern ,
    z.B Hotbird 12188 v, . RMF Classic
    RADIOS auf Astra 1 10847 v z.B. Radiolé auf Audiokanal 6

    Ich glaube das eine Anpassung für diese Sender gemacht wurde, die den Azboxen Probleme macht. (und die Radiosender vorher und hinterher trotzdem nicht funzen)...

    /daz
    Octagon SF3038 S/S/T, Azbox ME

  3. #3
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    ReceiverDanke
    At the moment I returned to 5.1 (12th September 2015 release), and it works without problem. If I have a bit of time I'll try to reload a newer version and will check the log. What could be the problem in your opinion?

    I did not care if the problem also presented with the FTA or the radio channels, I have problem in Tivusat bouquet channels (I don't know in other bouquets). Not always, but often when I passed by RAI 1 HD Channel 5 ( sd ) most of the time the screen remained black.

  4. #4

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    ReceiverDanke
    Box 1:
    Octagon SF3038 SST
     
     
    Box 2:
    Azbox ME
     
     
    Hi gstudio.

    can you test something else for me please? (and maybe provide a debug log and the "message" file.

    can you tune into any FTA channel with more than one audio channel and use the yellow button to switch audio.
    Does the video freeze or continue? If it freezes, zapping to next channel and back should give you the selected audio channel.

    Happens on my ME, just need to find out whether HD boxes are also affected.
    Octagon SF3038 S/S/T, Azbox ME

  5. #5
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    ReceiverDanke
    These informations are relative to version 5.1 which is the image that I came back because of the problems I found with the subsequent ones.

    I've also noticed the issue you reported, but I have no experience with the FTA.

    Example: if you tune RAI 1 HD the default audio track is AC3. If I do not turn on the home theater sound volume coming out of the TV it is very low. So if I press the yellow button when I change the audio track channel freezes. As you say you need to change the channel and then return to the original channel, at this point you can see and hear everything correctly.
    Once you set the audio tracks of all these channels will be retained until the reboot. Just in case the power goes off or voluntarily run a reboot I have to reset again the audio tracks. This evening I'll try to grag a log for you.

  6. #6

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    ReceiverDanke
    Box 1:
    Octagon SF3038 SST
     
     
    Box 2:
    Azbox ME
     
     
    Hi. I won't submit a patch until someone posts the messages file when the freezer after yellow button audio change happens.
    Octagon SF3038 S/S/T, Azbox ME

  7. #7
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    ReceiverDanke
    I don't know if this is enought (I grab it using WebIF from my office):

    12:19:53.862 service/servicedvb.cpp:2774 updateDecoder have 1 video stream(s) (064a), and 2 audio stream(s) (064b, 064c), and the pcr pid is 064a, and the text pid is 0653
    12:19:53.866 dvb/decoder.cpp:814 setState decoder state: play, vpid=1610, apid=1611
    12:19:53.927 Plugins/Extensions/Volume_adjust/plugin.py:468 __evUpdatedInfo [Volume Adjust] Update Info
    12:19:53.928 Plugins/Extensions/Volume_adjust/plugin.py:472 __evUpdatedInfo [Volume Adjust] Volume = 100
    12:19:53.930 Plugins/Extensions/Volume_adjust/plugin.py:446 loadXML [Volume Adjust] load xml...
    12:19:53.956 dvb_ci/dvbci.cpp:853 gotPMT [eDVBCIInterfaces] gotPMT
    12:19:53.997 Components/AVSwitch.py:282 setAspect [VideoMode] setting aspect: 16:9
    12:19:54.001 Components/AVSwitch.py:293 setWss [VideoMode] setting wss: auto
    12:19:54.003 Components/AVSwitch.py:299 setPolicy43 [VideoMode] setting policy: panscan
    12:19:54.012 Screens/Dish.py:147 testIsTuned [Dish] tuned, closing...
    12:19:54.033 dvb/pmt.cpp:734 SDTScanEvent sdt update done!
    12:19:54.789 dvb/epgcache.cpp:1514 startEPG [EPGC] start caching events(1458731994)
    12:19:55.363 dvb/pmt.cpp:234 AITready AITready
    12:19:55.402 dvb/pmt.cpp:320 OCready OCready
    12:19:56.315 dvb/decoder.cpp:527 video_event VIDEO_GET_EVENT - ok
    12:19:56.797 Components/AVSwitch.py:282 setAspect [VideoMode] setting aspect: 16:9
    12:19:56.801 Components/AVSwitch.py:293 setWss [VideoMode] setting wss: auto
    12:19:56.803 Components/AVSwitch.py:299 setPolicy43 [VideoMode] setting policy: panscan
    12:19:57.583 Plugins/Extensions/Infopanel/CamStart.py:93 timerEvent [CAMSTARTER] Start/Check: 2
    12:19:58.204 Plugins/Extensions/Infopanel/CamStart.py:137 timerEvent 2016-03-23 12:19:58.202985
    12:19:58.205 Plugins/Extensions/Infopanel/CamStart.py:138 timerEvent [CAMSTARTER] CAM 1 is Running, active cam 1: *****
    12:19:58.208 Plugins/Extensions/Infopanel/CamStart.py:187 timerEvent [CAMSTARTER] Cam is running, exit camstarter
    12:20:01.646 Plugins/Extensions/Volume_adjust/plugin.py:468 __evUpdatedInfo [Volume Adjust] Update Info
    12:20:01.649 Plugins/Extensions/Volume_adjust/plugin.py:472 __evUpdatedInfo [Volume Adjust] Volume = 100
    12:20:01.650 Plugins/Extensions/Volume_adjust/plugin.py:446 loadXML [Volume Adjust] load xml...
    12:20:01.809 dvb/epgcache.cpp:1678 abortNonAvail [EPGC] abort non avail schedule reading
    12:20:01.810 dvb/epgcache.cpp:1685 abortNonAvail [EPGC] abort non avail schedule other reading
    12:20:01.811 dvb/epgcache.cpp:1709 abortNonAvail [EPGC] abort non avail netmed schedule reading
    12:20:01.811 dvb/epgcache.cpp:1716 abortNonAvail [EPGC] abort non avail netmed schedule other reading
    12:20:01.812 dvb/epgcache.cpp:1725 abortNonAvail [EPGC] abort non avail FreeSat schedule_other reading
    12:20:01.813 dvb/epgcache.cpp:1736 abortNonAvail [EPGC] abort non avail viasat reading
    12:20:01.861 dvb/epgcache.cpp:1981 readData [EPGC] nownext finished(1458732001)
    12:20:01.862 dvb/epgcache.cpp:1493 finishEPG [EPGC] stop caching events(1458732001)
    12:20:01.862 dvb/epgcache.cpp:1495 finishEPG [EPGC] next update in 60 min


    On channel 1 I pressed yellow and switched from MPEG ti AC3. I can ear something only if I change channel and then turn on channel 1.

  8. #8

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    ReceiverDanke
    Box 1:
    Octagon SF3038 SST
     
     
    Box 2:
    Azbox ME
     
     
    Hi gstudio.

    thanks. But unfortunately, that is not what I need.
    in /var/log/ folder is a file called "messages" I need this file. This is where the azbox driver outputs information relating to the cause of the video freeze.
    Octagon SF3038 S/S/T, Azbox ME

  9. #9
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    ReceiverDanke
    I selected today events only in "messages" but I can't paste all, it's too long. Can I attach the file?

  10. #10

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    ReceiverDanke
    Box 1:
    Octagon SF3038 SST
     
     
    Box 2:
    Azbox ME
     
     
    when you click on "go advanced" below the "quick reply" you get an advanced editor that allows you to attach files.
    (additional options > Manage attachements button.

    edit: you can edit your previous post > go advanced and add the attachement. maybe zip it up before adding.
    Octagon SF3038 S/S/T, Azbox ME


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