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  1. #1
    Anfänger
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    ReceiverDanke

    Azbox ME stucks(remote doesn't respond)

    My Azbox Me has the latest OpenATV firmware.
    Very often when i select menu and then submenus(like find channels-epg language-channel information) the Azbox ME remote seems to be dead and the only way is to turn off and then turn on the receiver from the back switch to get it working again.
    Is there something to do like from telnet to send to you to see the problem,if i do something wrong?Thank you for all!


    --------------------------------------------
    I found some logs in /var/volatile/log

    logs.rar
    Geändert von Tsakman (09.07.2016 um 01:19 Uhr)

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  2. #2
    Avatar von Thomas4711
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    ReceiverDanke
    You can try to connect to yout Box with e.g. WinSCP and get /var/log/messages and /var/log/dmesg and post them here. This has to be before you restart the Box because they are build new on each start of the Box.

  3. #3
    Anfänger
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    Themenstarter
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    ReceiverDanke
    I hope I did it right.I went to menu to try blindscan and the Azbox or remote freezed at find channels menu.So here are the logs
    Angehängte Dateien Angehängte Dateien

  4. #4
    Anfänger
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    Themenstarter
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    ReceiverDanke
    Sorry for posting again,but are there any news about the problem?Is it my fault?Thank u

  5. #5

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    ReceiverDanke
    Box 1:
    Octagon SF3038 SST
     
     
    Box 2:
    Azbox ME
     
     
    Hi you should create an Enigma debug log and post it here together with the dmesg and the messages files. As per thomas4711 post above.
    How to create logs is here http://www.opena.tv/howtos/52-log-fi...html#post33949
    does the blind scan start? How long did you wait for it to complete. Maybe when blindscan is running you can't cancel and have to wait for it to complete.

    /Daz
    Octagon SF3038 S/S/T, Azbox ME

  6. #6
    Anfänger
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    ReceiverDanke
    Ok.Thank you.I dont have green screens just freeze when i navigate menu.Like when i go to Azbox ME stucks(remote doesn't respond)-2336081.jpg and when i go to menu-information-Service
    When i go there remote freeze and i cant navigate to blindscan or manual scan etc.
    I will try to do the howto log files.I already upload log files.i hope they are not wrong.

    (the picture is not mine,just an example)
    Geändert von Tsakman (16.07.2016 um 23:41 Uhr)

  7. #7

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    ReceiverDanke
    Box 1:
    Octagon SF3038 SST
     
     
    Box 2:
    Azbox ME
     
     
    Ah ok. So it freezes when you try to open the blindscan menu. (Not starting the actual blindscan).
    I misread your first post. This happens for different menus?
    What skin are you using?
    You say you are using latest version? Did this always happen or did this start one day?
    Have you made a full flash since without restoring settings?
    I have never seen this on my ME.
    Octagon SF3038 S/S/T, Azbox ME

  8. #8
    Anfänger
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    ReceiverDanke
    I did full flash from the begining couple of minutes ago.Without any plugins or channel list.Only the default settings and matrix skin.Again when i go to service settings page remote freeze.If i use android phone for remote all goes good.
    The freeze problem i see it to service setting pages,information service page and epg selection menu.I dont remeber somewhere else.I tried to use different skin but it happens the same.
    I remember starting with 5.3 edition.With 5.2 i have also problems but not everyday,I can only searching for channels if i use android phone for remote

  9. #9

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    ReceiverDanke
    Box 1:
    Octagon SF3038 SST
     
     
    Box 2:
    Azbox ME
     
     
    Ok. That is very strange. An enigma debug log would be good.
    As you can navigate using your phone, E2 seems to be working.
    This could well be a hardware problem of sorts.
    Octagon SF3038 S/S/T, Azbox ME

  10. #10
    Anfänger
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    Themenstarter
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    ReceiverDanke
    I did init 4 and then /usr/bin/enigma2 through putty
    The receiver freezed again at scanning menu.Here is the log putty.log


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